- OperatorChestoption Sociedad De Responsabilidad Limitada
- Established2022
- Game LibraryOver 11,000 titles
- Crypto Supported57+ cryptocurrencies
General betting conditions
You are responsible for reading these rules before placing a bet. Different betting products can have different requirements, including rules about eligible events, markets, selections, odds, bet types, minimum or maximum stakes, settlement and result verification. The specific information shown on the relevant betting page or game screen forms part of the rules for that bet.
You must use your own account and provide information that is accurate, complete and current. An account must not be shared, transferred, sold or used by another person. You must also meet the minimum legal age and all other eligibility requirements that apply where you are located. Vave Casino may require identity, age, payment or source-of-funds checks before allowing betting activity or processing an account request.
You are responsible for keeping your login details, devices and payment methods secure. Tell Vave Casino as soon as possible if you believe that your account has been accessed without permission. You remain responsible for activity carried out through your account unless applicable law requires a different outcome.
- Only one personal account may be permitted for each player, subject to the applicable account rules.
- A player must not place bets on behalf of another person or allow another person to place bets through their account.
- You must not use betting services for unlawful activity, market manipulation, fraud or any other prohibited purpose.
- You must comply with the laws and regulations that apply to you, including any restrictions on online gambling in your location.
- Vave Casino may restrict, suspend or close an account where this is allowed by the Terms and Conditions or required by law.
Placing and accepting bets
A bet is normally treated as a request until it is accepted and recorded by the betting system. The information displayed before confirmation should be checked carefully, including the selection, odds, stake, market, event and any applicable conditions. A bet should not be considered accepted solely because a player has clicked a button or seen a temporary message.
Once accepted, a bet will generally be governed by the rules that applied at the time of acceptance. Bets may be refused, limited, delayed or cancelled where permitted by the relevant product rules. This can include situations involving an obvious error, a technical problem, suspected fraud, an event being unavailable, or a bet being placed in breach of the account rules.
Players should keep their own record of accepted bets and review account history regularly. If the details of a bet appear incorrect, raise the issue promptly and retain any available confirmation information. Account records and system records may be used when investigating a betting query, subject to applicable law.
Events, markets and settlement
Sports and other event bets are settled using the official result or source specified in the applicable rules. The result may be determined by the final official declaration, a governing body, an event organiser or another stated source. A result can differ from live commentary, media reports, unofficial statistics or an initial announcement.
The rules for each market explain how a result is determined. They may address postponed or abandoned events, changes to the venue, changes to the format, participant withdrawals, dead heats, ties, extra time, penalties, disqualifications and official amendments. If an event or market does not proceed as described, the relevant product rules will determine whether bets remain valid, are settled in another way or are cancelled.
Where a market requires a particular number of participants, a specified time, a completed event or another condition, that condition must be met for the market to be settled as intended. A market can have rules that differ from the general event result. For this reason, the market description and any displayed settlement notice should always be reviewed before betting.
Odds and calculation of returns
Displayed odds are used to calculate a potential return according to the applicable bet type. The total return can depend on the stake, the odds, the number of selections, the outcome of each selection and any conditions shown at the time of acceptance. A potential return is not a guarantee that a bet will win.
For multiple or combination bets, one unsuccessful selection may affect the whole bet or the relevant part of it. Individual products may also include rules for void selections, reduced combinations or revised calculations. These outcomes are determined by the specific rules for the bet rather than by a general assumption about how all bets operate.
If a clear pricing, display or settlement error occurs, the applicable Terms and Conditions and product rules will apply. Vave Casino may correct an error, recalculate an affected bet or cancel a bet where this is permitted. Where a correction is made, the player should be given the outcome provided for under the relevant rules.
Live betting
Live betting may involve delays between an event taking place, the information being displayed and a bet being accepted. Markets can be suspended while an important incident is reviewed. A bet placed during a suspension or after a material event may be rejected or treated under the applicable live betting rules.
Live scores, statistics and visual information are provided as a guide and may not be completely current or error-free. The official settlement source and the specific market rules determine the result. Players should not rely only on a live display when deciding whether to place a bet.
Casino games and transactions
Casino games are governed by the instructions and rules displayed for the relevant game. Before playing, check the available stake options, game features, winning combinations, payout information, bonus features and any conditions that apply. The outcome of a game is determined by the game system and the rules shown for that game.
Where a game uses a random number generator or another automated outcome system, each game round is treated according to the applicable game rules. Previous results do not predict future results, and a particular result is not made more likely because another result has occurred. Players should never increase a stake to recover a previous loss.
Technical interruptions can affect a game session, bet confirmation or display of a result. If a session is interrupted, do not assume that a round was won, lost or cancelled until the account or game record has been checked. The relevant game record, system information and applicable rules may be used to resolve the outcome.
Deposits, withdrawals and account balances
Deposits and withdrawals are subject to the available payment methods, verification requirements, transaction rules and any limits shown in the account or payment area. A payment method may need to be held in the account holder's name. Vave Casino may delay or decline a transaction where checks are incomplete, information is inconsistent, a payment is reversed or a transaction appears unusual.
Players should check all transaction details before confirming a deposit or withdrawal. A displayed account balance may not represent funds that are available for immediate withdrawal if a transaction is pending, a bet is unsettled, a verification review is underway or other account conditions apply.
Any balance, return or payment is subject to the applicable Terms and Conditions and legal requirements. Where an account is closed or restricted, the treatment of any remaining balance will be handled according to those rules and applicable law. No payment outcome should be assumed from a general description of the service.
Fair play, prohibited conduct and support
Fair play is required at all times. You must not interfere with the operation of the website, exploit a software weakness, use automated tools without permission, manipulate an event or market, conceal the source of funds, or use another person's identity or payment method. Collusion, fraudulent activity, chargeback abuse and attempts to avoid account controls are also prohibited.
Vave Casino may investigate activity that appears irregular or inconsistent with these rules. During an investigation, access to an account, bets, games or funds may be restricted where permitted by the Terms and Conditions and applicable law. Any action taken will depend on the facts of the matter and the requirements that apply to the service.
Errors, complaints and disputes
If you believe that a bet, game result, transaction or account record is incorrect, review the relevant history and raise the issue through the available support or complaints process. Include the information needed to identify the matter, such as the date, product, event, stake or transaction reference where available. Do not send passwords or other sensitive security information in a complaint.
Complaints are reviewed using the account records, system data, applicable product rules and any information supplied by the player. If a matter cannot be resolved through the initial process, further review or an external dispute pathway may be available under the applicable Terms and Conditions or law.
Responsible gambling
Gambling should be treated as entertainment, not as a way to earn income or recover losses. Set a budget before you start, decide how much time you can spend and stop when that limit has been reached. Do not gamble with money needed for everyday living, borrow money to gamble or continue playing because you feel you must win back losses.
- Take regular breaks and avoid gambling when upset, tired or affected by alcohol or other substances.
- Use available account tools, such as deposit limits, session reminders, activity monitoring or self-exclusion, where offered.
- Do not ask another person to open or operate an account for you.
- Seek independent help if gambling is affecting your finances, relationships, work, study or wellbeing.
- Read the Responsible Gambling information before betting and use the available support options if you are concerned about your gambling.
These Betting Rules are general information only. The current Terms and Conditions, the specific rules for the relevant product and the laws that apply to your location take priority where there is an inconsistency. Rules may be updated from time to time, so check the current version before placing a bet.
